Wellbeing Support Services

It's helpful to know that there are lots of great organisations providing support and information for people of all ages in New Zealand, for when we or someone we care about is in need of some extra support. 


Support through On My Mind

Virtual Wellbeing Support Sessions are available through On My Mind for yourself or as a gift for someone. Details are here: Wellbeing Support Sessions or you can add a voucher for a session in the Build Your Own Gift Box option.


National helplines

Helpline services are available right now in New Zealand that offer support, information and help for you and your parents, family, whānau and friends.

All the services listed here are available 24 hours a day, seven days a week unless otherwise specified.

Need to talk? Free call or text 1737 any time for support from a trained counsellor.

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Samaritans – 0800 726 666

Youthline - Free call 0800 376 633 or free text 234

Shine (specialist domestic violence service provider) - Free call 0508-744-633


Other sources of support in NZ: 

NZ Mental Health Foundation - offer mental health information and support resources. 

The Grief Centre - offer loss and grief support to children, youth, adults, families, or whanau experiencing any form of significant loss. 

Sands - supporting bereaved parents, families and whanau throughout New Zealand. Especially pregnancy, baby and infant loss support. 

Skylight Trust - support people of all ages throughout New Zealand who are facing any kind of tough life situation, but specialise in grief, loss and trauma.

Parenting Place - Hot Tips for Parents - excellent downloads to choose from, according to the age of your child. 

Community and Family Services Directory - for locating support for your family near you.

Carers NZ - information and support for caregivers.


For children

Free Children's Phone Lines to call so that you can talk to someone and get help and support:

Kidsline - info and telephone counselling for children age 9 to 13 years old

Whatsup - phone 0800 942 8787

Need to talk? - free text or talk to a trained Counsellor - dial 1737 

Youthline - Free call 0800 376 633 or free text 234